Explore our courses for professional success

Designed to empower individuals and organisations with essential skills for success.

Our courses are carefully designed to support professionals across diverse industries, from emerging entrepreneurs to seasoned executives. In today’s dynamic business landscape, achieving success demands more than technical expertise alone. By engaging in these courses, participants will enhance their confidence, refine essential skills such as communication, leadership, and problem-solving, and develop the strategic capabilities necessary to overcome complex challenges. Whether you are launching a start-up, managing a team, or leading a large organisation, these programmes will equip you with the tools to drive collaboration, foster innovation, and achieve sustained organisational success.

Explore our range of business courses below—each can be delivered as a standalone session or as part of a broader programme.

As every business is unique, so too should be your training. If you cannot find a soft skills course that meets your specific needs, please contact us. We will collaborate with you to create a tailored programme designed to support your objectives and drive long-term success..

Presentation Skills | Sales | Managing Teams | Train The Trainer | Management And Leadership | Time Management | Giving And Receiving Feedback | Personal Branding | Powerpoint | Coaching | Customer Insight | Emotional Intelligence | Speed Reading | Customer Service Skills | Change Management | Conflict Resolution | Communication Skills |

Presentation Skills | Sales | Managing Teams | Train The Trainer | Management And Leadership | Time Management | Giving And Receiving Feedback | Personal Branding | Powerpoint | Coaching | Customer Insight | Emotional Intelligence | Speed Reading | Customer Service Skills | Change Management | Conflict Resolution | Communication Skills |

Blue square that says coaching skills for managers

Empower yourself to unlock your team’s potential and inspire others to achieve their utmost capabilities through our comprehensive Coaching Skills for Managers course. This course equips you with effective tools and transformative coaching techniques, ensuring you become a standout manager capable of coaching your team for high performance whilst providing them with unwavering support.

  • • Effective Coaching Strategies: Acquire proven coaching methodologies and models that deliver tangible and sustainable results. Master the art of coaching by understanding the latest techniques, ensuring your coaching sessions drive positive change and growth.

    • Building Strong Coaching Relationships: Develop the essential skills required to foster meaningful connections with individuals and teams. Learn to build trust, empathy, and rapport, creating a nurturing coaching environment where potential flourishes.

    • Train-the-Trainer Program: Gain expertise not only in coaching but also in training potential coaches within your organisation. Learn how to impart your knowledge and skills effectively, contributing to a culture of coaching excellence within your workplace.

  • • Effective Coaching Skills: Master the art of coaching with a deep understanding of effective strategies, enabling you to drive significant improvements in individuals' and teams' performance and well-being.

    • Meaningful Connections: Cultivate authentic relationships with those you coach, fostering an environment of trust, openness, and growth. Strengthen your ability to connect with diverse individuals and bring out their best selves.

    • Train-the-Trainer Certification: Expand your influence by becoming a certified trainer, equipped to pass on your coaching expertise. Contribute to a culture of coaching excellence within your organization, empowering others to make a difference.

  • • Corporations: Enhance your organizational performance by cultivating a team of skilled and compassionate coaches. Elevate your company's culture by fostering a coaching mindset, driving productivity, employee satisfaction, and overall success.

    • Teams: Equip your team leaders and members with coaching expertise, enabling them to motivate, mentor, and support one another. Strengthen team dynamics, boost collaboration, and achieve collective goals with the power of coaching.

    • Individuals: Ideal for aspiring and experienced coaches, this course provides the tools and knowledge to stand out in the coaching arena. Whether you're an HR professional, leader, or individual seeking coaching mastery, this program empowers you to make a lasting impact.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Brown square that says persuasion and influence

Leaders, managers, and employees are increasingly being required to cultivate the art of persuasion by effectively promoting and selling their opinions and ideas. Frustration can arise when trying to convey messages clearly. This course aims to enhance confidence and effectiveness in communication strategies

  • • Effective Persuasion Techniques: Master the qualities of a successful persuader and explore various styles of persuasion, understanding their behavioural implications in different situations.

    • Advanced Communication Skills: Acquire questioning techniques to uncover values and build relationships, enhance your active listening abilities, and develop both verbal and non-verbal communication techniques to establish rapport.

    • Adaptability and Impactful Presentation: Identify different persuasion styles and learn how to adapt your behaviour accordingly. Discover how to present your case with impact, consider the values of your audience, and handle challenging situations calmly and effectively.

  • • Sound Working Relationships: Cultivate trust and mutual respect, developing strong working relationships that are built on effective communication and understanding.

    • Successful Interactions: Achieve favourable outcomes from various interactions, empowering you to influence decisions and opinions effectively.

    • Enhanced Communication Impact: Improve your ability to articulate ideas and opinions clearly and persuasively, ensuring your messages resonate with your audience and leave a lasting impact.

  • • Corporations: Equip leaders, managers, and employees with the skills to navigate complex business interactions, fostering trust and mutual respect within the organisation.

    • Teams: Strengthen team dynamics by improving communication and persuasion abilities, ensuring successful outcomes from interactions and enhancing collaboration.

    • Individuals: Ideal for professionals seeking to boost their confidence and effectiveness in challenging situations, this course provides essential tools to communicate ideas and opinions effectively at all levels.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Blue square that says pitch perfect presentations

Unleash your potential as a confident and impactful presenter with our comprehensive Presentation Skills course, tailored for corporations, teams, and individuals seeking to enhance their communication prowess.

  • • Presentation Perfection: Identify and avoid common pitfalls that diminish the effectiveness of presentations. Master the concept, content, and context model, ensuring your presentations resonate with your audience.

    • Conquer Nervousness: Delve into the psychology of presenting, understanding the roots of nervousness and adopting strategies to handle anxiety effectively. Learn to control negative thought processes and present with poise.

    • Craft Powerful Presentations: Explore key areas of presentation preparation, including structuring your content with impactful beginnings, engaging middles, and memorable endings. Enhance your material organization, utilizing visual aids and prompts for maximum impact.

  • • Confidence Boost: Overcome presentation anxiety by mastering psychological techniques, reducing negative thoughts, and conquering unwarranted worry. Develop confidence that extends beyond presentations, positively influencing various aspects of your life.

    • Influential Communication: Influence your audience with powerful, engaging presentations delivered confidently. Command attention, inspire action, and leave a lasting impact on your listeners.

    • Versatile Skill Application: Apply the principles learned in this course to diverse aspects of your life. Strengthen your communication skills, ensuring you convey your ideas effectively, whether in professional meetings, social gatherings, or personal interactions.

  • • Corporations: Equip staff and management with the skills to present confidently before various audiences, enhancing the organization’s image and communication effectiveness.

    • Teams: Strengthen team collaboration by empowering members to deliver compelling and persuasive presentations. Enhance team cohesion and impact through powerful communication.

    • Individuals: Ideal for professionals seeking to refine their presentation skills, this course provides practical tools to captivate audiences and boost confidence in both professional and personal settings.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Brown square that says building high performing teams

Our Building High Performing Teams course delves into the intricacies of team dynamics, offering strategies to overcome challenges and enhance overall effectiveness. Foster effective teamwork and elevate your team's performance today!

  • • Navigating Group Dynamics: Understand the pivotal role group dynamics play in a team's success.

    • Breaking Down Barriers: Identify and overcome barriers hindering team effectiveness in the workplace.

    • Characteristics of Excellence: Explore the traits of high-performing teams and strategies to instil them.

  • • High-Performing Teams: Gain insights on building and sustaining a high-performing team.

    • Strategic Problem Solving: Analyse potential causes of ineffective teamwork and develop targeted strategies for improvement.

    • Optimising Efficiency: Develop your team to achieve maximum effectiveness and efficiency in reaching organizational goals.

  • • Corporations: Ideal for corporations seeking to cultivate a collaborative culture, foster effective team dynamics, and achieve collective goals seamlessly.

    • Team: Perfect for teams aiming to strengthen their collaborative capabilities, overcome challenges, and enhance overall performance.

    • Individuals: Suited for individuals in leadership roles or aspiring team leaders looking to understand and apply strategies for building and leading successful teams.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Blue square that says Customer Service Skills

Elevate your customer service game with our Customer Service Excellence course. Tailored for front-line and support staff engaged in face-to-face or phone interactions, this program equips you with indispensable tools and techniques to cultivate and sustain exceptional customer relationships, fostering loyalty and satisfaction.

  • • Purpose of Customer Service: Understand the significance of customer service and your pivotal role within the dynamic.

    • Effective Communication: Hone your communication style and master active listening and questioning techniques.

    • Customer Understanding: Dive deep into comprehending your customers, their needs, priorities, and expectations.

  • • Confidence in Customer Interactions: Gain confidence in delivering excellent customer service with a blend of respect and empathy.

    • Building Positive Relationships: Forge strong relationships with both internal customers and clients, fostering a positive and collaborative workplace culture.

    • Influential Communication: Cultivate influential communication skills to receive customer feedback graciously and navigate towards positive outcomes.

  • • Corporations: Ideal for corporations aiming to foster a conflict-resilient culture, enhance team collaboration, and maintain a harmonious work environment.

    • Team: Perfect for teams seeking to strengthen their conflict resolution capabilities, fostering a collaborative and supportive team dynamic.

    • Individuals: Suited for individuals looking to enhance their conflict resolution skills, promoting personal growth and effective communication.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Brown square that says Conflict Resolution

Navigating conflict effectively is an art, and our Conflict Resolution course can help you to transform workplace challenges into opportunities. Tailored for anyone steering through workplace disputes, this comprehensive program empowers you with an in-depth understanding and a rich toolkit to convert conflict scenarios into catalysts for positive change.

  • • Psychology of Conflict: Delve into the intricate dynamics of conflict, understanding its psychological underpinnings.

    • Conflict Escalation Model: Master a comprehensive model to pinpoint conflict trigger points and intervene strategically.

    • Mediation Skills: Acquire the nuanced skills and qualities essential for effective mediation.

  • • Productivity Boost: Elevate team productivity by addressing and minimizing the root causes of conflict.

    • Influence Through Understanding: Apply advanced conflict management tools like active listening and empathy to comprehend and connect with diverse perspectives.

    • Preventive Measures: Proactively reduce conflict occurrences by mastering open communication and employing strategic questioning techniques to address potential escalations.

  • • Corporations: Ideal for corporations aiming to foster a conflict-resilient culture, enhance team collaboration, and maintain a harmonious work environment.

    • Team: Perfect for teams seeking to strengthen their conflict resolution capabilities, fostering a collaborative and supportive team dynamic.

    • Individuals: Suited for individuals looking to enhance their conflict resolution skills, promoting personal growth and effective communication.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

Blue square that says Diversity and Inclusion

Designed for managers committed to fostering inclusivity and maximising the potential of diverse teams. Move beyond outdated notions and explore the real benefits of diversity in your organisation. Gain insights into constructing effective diversity strategies, challenging unconscious bias, and preserving the dignity and respect of your colleagues.

  • • Belief Systems: Delve into the core belief systems shaping diversity and inclusion practices.

    • Impact of Poor Management: Understand the consequences of ineffective management on diversity within the workplace.

    • Building a Strong Business Case: Equip yourself with the tools to construct a compelling business case for diversity within your organisation.

  • • Business Case Mastery: Develop the skills to articulate a compelling business case for diversity, emphasising its positive impact on organisational performance.

    • Unconscious Bias Awareness: Gain insights into unconscious bias and its implications on managerial practices, fostering a fair and inclusive work environment.

    • Practical Diversity Impacts: Explore the tangible impacts and benefits of fostering a culture of diversity and inclusion within your organisation.

  • • Corporations: Tailored for corporations committed to enhancing workplace culture, fostering innovation, and boosting overall organizational performance.

    • Team Leaders and Members: Ideal for teams striving to cultivate a harmonious and collaborative work environment, where each member contributes their unique strengths.

    • Individuals: Perfect for individuals seeking personal and professional development, understanding the value of diversity, and fostering an inclusive mindset.

  • Virtual Fee: £500
    In-person Fee: £750
    Description: 2-hour session - max 10 attendees per training session.

    Enhance your learning with a full-day session on this topic.
    Full-day Virtual Fee: £950
    Full-day In-Person Fee: £1,200
    Description: max 10 attendees per training session.

  • Add Another Workshop
    Description: This 2-hour workshop session can be combined with up to two other 2-hour workshop sessions of your choice.

    2 Workshops in a Day
    - Virtual Fee:     £650
    - In-person Fee: £850

    3 Workshops in a Day
    - Virtual Fee:     £950
    - In-person Fee: £1200

    1-1 Sessions
    Description: Enjoy a 90-minute 1-1 session of this topic for a fully personalised learning experience.
    Virtual Fee: £350
    In-person Fee: £500

    International sessions
    We are equipped to travel anywhere in the world, please get in touch to discuss fees.

A variety of options to suit your needs

2 Workshops in a Day

Unlock your full potential with our 2 workshops in a Day option, combining two 2-hour empowering sessions designed to supercharge your personal and professional growth.

3 Workshops in a Day

Amplify your skills and expertise with a day packed with three 2-hour workshops. Choose the 3 Workshops in a Day option for a comprehensive learning experience.

“Implementing the strategies we learned led to enhanced communication and understanding, resulting in improved teamwork. The practical skills gained have been invaluable, boosting our productivity significantly. Highly recommended for any manager seeking impactful team improvements.”

— JOHN M, MAYA MIND CLIENT

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